PDPA 2010 MALAYSIA — INTEGRATED DATA PROTECTION

Privacy Policy freerm88 — Our Commitment to Protecting Your Data

At freerm88, your privacy is more than a legal obligation — it is a moral responsibility we take seriously every day. This document transparently explains how we handle your personal data.

Last updated: 1 January 2026  |  Version 3.1

Freerm88's Six Privacy Commitments


Freerm88 manages user personal data based on six core principles that guarantee the security and confidentiality of your information.

Full Data Encryption

All personal data stored and transferred within freerm88 systems is protected with bank-grade 256-bit SSL encryption. None of your sensitive information is stored in plain text.

Purpose Limitation

Freerm88 only collects data that is strictly necessary for clear and legitimate purposes. We do not collect information that is excessive or irrelevant to the services provided.

Full User Control

You have full control over your personal data at freerm88 — including the right to access, correct, download, or request deletion of your data at any time.

No Data Sale

Freerm88 has never and will never sell, rent or trade users' personal data to third parties for marketing purposes. Your data belongs to you, not us.

Limited Retention

Your personal data is retained only for as long as necessary to fulfil the purpose of collection, or as required by law. After that, the data is securely disposed of.

PDPA 2010 Compliance

All data handling practices at freerm88 fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular internal audits to ensure ongoing compliance.

1

Introduction — freerm88 Privacy Commitment

Freerm88 understands that user trust is our most valuable asset. Much of that trust is built on the confidence that your personal information is handled with full responsibility, transparency and uncompromising security.

This Privacy Policy explains in detail how freerm88 collects, stores, uses, and protects your personal data when you use our platform — whether through the freerm88 website or mobile app.

By registering for or using the freerm88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform immediately.

Important Note: This Privacy Policy should be read together with Terms and Conditions freerm88 for a complete understanding of the rights and responsibilities of both parties.

2

Categories of Personal Data Collected

Freerm88 only collects personal data necessary to provide platform services safely and effectively. The following table describes the categories of data we collect:

Data Category Examples of Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYCSecurity
Contact Data Email address, phone number OperationsCommunications
Financial Data Payment methods, deposit and withdrawal transaction records OperationsCompliance
Technical Data IP address, device type, web browser, log records SecurityPerformance
Usage Data Game history, betting habits, platform preferences ImprovementAML
Communications Data Customer support conversation records SupportRecords
3

How Data Is Collected

Your personal data is collected by freerm88 through a variety of lawful and transparent methods:

  • Account registration — information you provide directly when opening an account
  • KYC Process — identity verification documents submitted at our request
  • Platform usage — data generated automatically while you use freerm88 services
  • Financial transactions — information related to deposits and withdrawals processed through the platform
  • Support interactions — information you share when contacting our support team
  • Cookies and tracking technologies — technical data collected automatically through your web browser

Transparency Commitment: freerm88 has never purchased or obtained your personal data from any third-party source without your explicit knowledge and consent.

4

Purpose of Personal Data Use

Freerm88 uses collected personal data solely for the following purposes:

  • Create and manage user accounts on the freerm88 platform
  • Process deposits and withdrawals securely and accurately
  • Conduct identity verification (KYC) processes required by industry compliance
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Provide effective and timely customer support
  • Send important account and service notifications (non-marketing)
  • Improve user experience and platform features based on usage patterns
  • Comply with applicable legal and regulatory obligations

Freerm88 does not use your personal data for third-party marketing, profiling for external advertising or any purpose unrelated to the delivery of platform services.

5

Data Sharing with Third Parties

Freerm88 understands the importance of confidentiality. Your personal data is not shared with third parties except in the following limited circumstances:

  • Payment service provider — to process your deposits and withdrawals securely
  • KYC service provider — for industry-mandated identity verification purposes
  • Statutory authorities — when required by Malaysian law or a valid court order
  • IT service provider — for platform technical operations subject to strict confidentiality agreements

Ultimate Assurance: freerm88 never sell, rent or trade your personal data to advertising companies, data brokers or any other party for commercial purposes.

6

Data Security and Protection

Freerm88 continuously invests in security infrastructure to ensure your personal data is always protected. The integrated security measures we implement include:

  • 256-bit SSL encryption for all data transferred between your device and our servers
  • Data encryption at rest for all records stored in our database
  • Role-based access control — freerm88 staff may only access data required for their specific role
  • 24/7 security monitoring by our internal cybersecurity team
  • Regular penetration testing by independent security auditors
  • Secure data backup at different locations for service continuity

While we take all reasonable precautions, no security system can be guaranteed 100% foolproof. In the event of a data breach affecting you, freerm88 will notify you within the timeframe required by law.

7

Cookies and Tracking Technologies

Freerm88 uses cookies and similar tracking technologies to enhance user experience and ensure platform security. The types of cookies used are:

  • Essential Cookies — required for core platform functions such as login and game sessions. Cannot be disabled.
  • Performance Cookies — collects anonymous information about how you use the platform for improvement purposes
  • Functional Cookies — saves your preferences such as language and account settings for your convenience
  • Security Cookies — helps detect and prevent unauthorised access to your account

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the freerm88 platform.

8

Your Rights as a freerm88 User

Under Malaysia's Personal Data Protection Act 2010 and freerm88's internal policies, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal obligations.

Right to Portability

Download your data in a machine-readable format.

Right to Object

Object to the processing of your data for specific purposes.

Right to Restriction

Request restriction of data processing under certain circumstances.

To exercise any of the rights above, contact the freerm88 privacy team via live chat or our support email. We will process your request within 14 business days.

9

Children's Data Protection

Freerm88 is a platform restricted to users aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

If we discover that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their minor child has registered on freerm88 are advised to contact us immediately.

10

Data Retention Period

Freerm88 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law:

  • Active account data — retained for as long as your account is active on freerm88
  • Financial transaction data — retained for a minimum of 7 years as required by Malaysian financial law
  • KYC Records — retained for 5 years after account closure for compliance purposes
  • System log data — retained for 90 days for security and investigation purposes
  • Customer support records — retained for 2 years for reference and improvement purposes

Upon expiry of the retention period, data is securely disposed of using methods that ensure it cannot be recovered.

11

Amendments to the Privacy Policy

Freerm88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, legal requirements or platform developments.

When material changes occur, freerm88 will notify you via:

  • Notifications prominently displayed on the freerm88 homepage
  • Notification email sent to your registered email address
  • Push notifications via the freerm88 mobile app

Continued use of the freerm88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy.

12

Contact the freerm88 Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by freerm88, please contact us via:

  • Live Chat — available 24/7 on the freerm88 platform and app
  • Support Email — [email protected] (response time: 1–2 business days)
  • Ticketing System — via the "Contact Us" section in your freerm88 account

Response Commitment: freerm88 is committed to responding to all privacy inquiries within 14 working days. For urgent cases involving security breaches, we target a response time of under 24 hours.

Your Data Is Safe at freerm88

Join over 500,000 Malaysian players who trust freerm88 for a safe, fair, and privacy-assured gaming experience.

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